Welcome to the Dealer Resource Centre

Your gateway to a smarter and more rewarding way of working

NEW PAYMENT OPTION FOR DEALERS

We are always striving to make our Dealers’ lives easier, and to support this, we’ve developed a seamless payment mechanism designed to assist Dealers in collecting recurring payments from their customers. This new feature simplifies the payment process, ensuring that Dealers can focus more on their business growth and customer service rather than administrative tasks. Read more to discover how this tool can streamline your operations and enhance your efficiency.

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The Vital Role of Dealers and Partners in PrintFactory's Distribution Channel

In the dynamic landscape of print production software, PrintFactory stands out as a versatile and comprehensive solution, catering to the diverse needs of a broad market. With a wide array of customers ranging from small businesses to large-scale enterprises, navigating this expansive market requires a strategic approach. At the heart of PrintFactory’s success lies it’s dealer and partner channel, which serves as a crucial bridge connecting the company with its customers.

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Reseller Customer/Prospect Exclusivity Policy

At PrintFactory, we are committed to protecting our resellers’ opportunities to convert potential customers and retain existing ones. To this end, we have established the following guidelines:

Regional Exclusivity

  • In certain regions, resellers may achieve exclusive status based on their market penetration and other performance indicators.
  • This exclusivity can be discussed with your account managers.

Managing Potential Channel Conflict

  • Existing Customers: If a customer is already subscribed through a dealer, another dealer cannot sell PrintFactory to that same customer unless the subscription has expired or the customer has requested a change in writing. In such cases, the current dealer will be notified.
  • Prospects with Trials: If a dealer installs a trial for a prospect, that account is exclusive for 90 days to allow the dealer to close the deal. During this period, no other dealer can sell PrintFactory to the prospect unless the prospect requests a change in writing. The current dealer will be notified of this request.

We strive to discourage poaching and channel conflict at all times, recognizing and valuing the vital role resellers play in distributing our product.

Site Navigation

Here, you’ll find a comprehensive collection of marketing materials to effectively promote PrintFactory. We have assembled a range of resources including logos, images, videos, presentations, and brochures to support your marketing efforts. Whether you’re looking to create captivating visuals, compelling presentations, or informative brochures, this section provides all the assets you need. Feel free to explore and utilize these materials to showcase the power and benefits of PrintFactory to your audience.

This is your go-to resource for all training-related information. Here, you will find comprehensive training materials and resources designed to enhance your knowledge and expertise in using PrintFactory.

This is your comprehensive resource for managing your orders and licenses effectively. In this section, you will find our User and Order Manual, which provides detailed instructions and insights on utilizing the features and functionalities of PrintFactory. Additionally, we offer this guide to outline the step-by-step process for placing orders and managing your licenses seamlessly.

By regularly visiting the Updates section, you can stay informed about the latest trends, product releases, and industry events, ensuring that you are at the forefront of innovation and equipped with the most relevant information to drive your success with PrintFactory.

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